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A user who has been given access to the Vaultastic Application can

a. Login to the Vaultastic application

b. Using ediscovery search for email in his own Vault.

c. If the admin has expanded the scope of ediscovery for this user, then the user can search for emails in the Vaults of other users.

d. The user can download a summary of the search results, export the emails from the search results and/or initiate a collaboration thread on the search results by exporting the results into Ideolve. Learn more about getting the most from search results

e. If the admin has allowed the user to reply, forward to email from the Vaultastic application, the user can do so for each email.

f. The user can view, print, and download each email from the search results.

Vaultastic stores a separate physical copy of the email in a separate operational infrastructure on the cloud. Any action on the mailboxes of the primary mail solution will have no impact on the email archived into the Vaults.

The Vault for a user in Vaultastic has no knowledge of the structure of the user's mailbox on the primary mail solution. It simply has a copy of all emails sent and received by the user.

The user can however leverage the "Saved search" capability of Ediscovery in the Vaultastic Application to create any number of virtual folders accessible via a single click.

Vaultastic protects your data at multiple layers and adheres to the cybersecurity guidelines of several Industry regulatory bodies. You can learn more about the security framework of Mithi's cloud platform here.

Vaultastic is not equipped with an anti-spam engine. It's configured to archive all emails which are received.

Malware detection and control is an upstream job and is left to the primary mail solution.

It is easy to download email data from Vaultastic. You can learn more about Retrieving data in bulk from Vaultastic.

As an admin/user of Vaultastic, you can export mail from your Vaultastic account and restore it into your live mailbox.
Please refer to this document for the Steps to export email from Vaultastic

The deployment of your Vaultastic account is an AWS region of your choice. Currently, Vaultastic SaaS is available in the APAC region (Singapore) or the India region.

Your data is stored on elastic cloud storage objects offering extremely high durability.

It's great to know that you are maintaining regular backups of your mail server. However, please note that all actions on the mailstore including deleting of mail or mailboxes are reflected in the periodic backups.

Therefore if a user deletes mail, the next backup will not contain the deleted mail.

Vaultastic in contrast secures a copy of all emails before delivery. This ensures that even if a user accidentally or intentionally deletes mail from the primary mailbox, it is still available in the Vaultastic store.

Long story short, a periodic mail server backup cannot replace an automatic email archival.

At this point in time, Vaultastic archives only email data.

We do have plans of incorporating other forms of conversations and data from other sources as part of the archival process in the near future.

Yes. Vaultastic supports a wide range of mail servers such as Zimbra, MS Exchange, Lotus Domino, MDaemon, Postfix, Mithi SkyConnect, and Mithi Connect Xf, etc.

You can configure a forwarding or journaling rule on the primary mail server to secure a copy of every incoming and outgoing mail to Vaultastic.

Mails from all MS Exchange versions which support journaling can be backed onto Vaultastic. This includes MS Exchange 2007, MS Exchange 2010, and MS Exchange 2013.

The rapid digitization of organizations across industries is driving reliance on modern tools for business communication. 

And email has become a dominant form of communication between organizations and their customers and partners.

This shift creates large volumes of unstructured business communication data, making recovery of data complex while handling data loss, theft, or corruption cases.

And the growing sophistication and number of cyberattacks are not helping to manage data-related risks.

A secure, immutable, central archive can help you preserve email data in tamper-proof vaults for extended periods and ensure that the data is online, search-ready, and discoverable on demand.

Related: Why Email Archiving services are needed

Your end-users typically manage your cloud mailboxes and have full rights to delete and move emails. 

Hence you are never sure if the mailboxes have all the emails the users ever sent or received. 

Thus an inability to retrieve any data requested by the auditor or compliance officer can put your organization at a significant legal or compliance risk.

Besides, you also run the risk of IP theft or data loss, which can financially cost your organization.

As a data management best practice, having an independent, immutable archive of all your data will substantially de-risk your organization and improve your ability to respond to data access requests. 

Learn more.

This article summarises the various ways in which cloud data retention and archiving is more modern and offers major benefits, which give your business an edge.

You can ingest data into Vaultastic’s data retention solutions by

1. Journaling active or live email from your mail solution. This will create a copy of every mail sent and received by your users, in Vaultastic.
2. Import legacy data from your mailboxes or data files into Vaultastic.

Vaultastic can ingest data in PST, EML or MBOX file formats. All of these are portable and compatible with a wide range of business and workplace productivity solutions.

Absolutely. Learn more here.

Vaultastic protects your data using a robust multi-layered security framework adhering to stringent industry cybersecurity guidelines and audit principles. Learn more.

Vaultastic has two kinds of storage services viz. Active or hot store and Open or cold store. The Active store contains email data which is indexed in real time ensuring that your data on the Active store is always search-ready. 

To optimize costs, you may choose to split your data across the Active and Open store (tiering) based on the frequency of use. Typically the Active store contains recent email data, which is required on-demand. Fils, SaaS data and aging email data required infrequently can be moved into the Open Store. 

Learn more here.

Your plan choice is primarily decided by your organization's size and data archiving requirements. The table below indicates the plan you can choose based on the speed and size of data growth and the type of data you want to archive. 

We advice the Durability and Flexibility plans for rapidly growing data and large volumes of legacy data since these plans optimize Vaultastic for COST. 

If you are still unsure about which plan is best for your needs, please contact us for a chat. Our experts are geared to answer your data management questions.

While planning your archive storage requirements, consider the following dimensions to arrive at a volume.

Once you get the above numbers, you can apply the following formula to estimate your data storage requirements:

Estimated storage required over the next 12 months = (A)*(B)+(C) 

E.g., for a mid-sized manufacturing organization with 300 users, whose average annual growth per user is 0.5 GB and they are carrying 1TB of legacy data, their estimated storage requirement over the next 12 months is:

300*0.5+1000 = 1150GB.

If you are still unsure about how much storage you may need, please get in touch with us for a chat. Our experts are geared to answer your data management questions.

If you are on the POWER or DURABILITY plan, you can add storage in 10GB packs. Each 10GB pack adds 25GB migration credits to your account.

Vaultastic operates on a trust-based license to reduce disruption and friction when upgrading resources. Irrespective of the plan you use, the system will not stop archiving data if your storage overflows beyond your purchased quantities, provide access to more users, or migrate more data than the plan supports.  

Our systems monitor overflow usage monthly and will send alerts to keep you informed. Alternatively, you can watch your subscription status via the Vaultastic Usage Dashboard.

If our systems suggest a resource or plan upgrade for your account, our team will contact you and start a conversation.

If you are on the FLEXIBILITY plan, your storage auto-expands as your consumption increases. There is no intervention required from your end. You pay for the actual usage, which we meter daily.

Your upgrade path is defined in the table below:

As mentioned in answer above, Vaultastic operates on a trust based licensing. This means that we ensure your archiving, access or data movement never stops because you ran out of resources. Our systems monitor for overflow in usage and studies your growth pattern to suggest an optimal upgrade path. Our team will reach out in this scenario and discuss an optimal upgrade solution with you.

Alternatively, contact us with your requirements, and we’ll be happy to help you with the next steps

Your subscription is automatically renewed as per your billing cycle. There is nothing for you to do. Here is a table explaining this:

Depending on your upgrade path, the data storage tiering is adjusted to the plan construct as explained below:

Pay-Per-Use allows you to use the data services you need without worrying about over or under-provisioning, keeping pace with your needs, and saving up to 30% over fixed provisioning.

No long-term contracts. No minimum purchase. No upfront payment. No complex licensing.

With this model, your storage, access, and data movement usage is metered daily and billed monthly in arrears or annually in advance based on estimated usage. 

Pay-per-use will help you save up to @25% year on year and can be a great way to optimize cash flow.

Get an overview on the pay-per-use model here, browse through faqs here and learn in detail here.