Vaultastic Pricing

Pay only for what you use. Freedom from fixed minimum fee & contracts.

Simple transparent pay per use pricing.

Measured daily. Charged monthly in arrears.

HOLD
starting at
/GB/month
Ideal for users who need to retain email data of inactive users for life
CONTINUITY
starting at
/user/month
  • 1 Year Retention
  • Archiving for live mail
  • No provision for
    uploading Historical Mail
  • No eDiscovery
  • Upto 1 million mail/100GB per vault
Ideal for users who need to backup email, search and recover instantly.
TRACER
starting at
/user/month
Ideal for users whose email use falls under regulation compliance
DURABILITY
starting at
/user/month
Ideal for users, whose email data is very critical and timeless
Mixing plans allows you to optimize costs and pay only for what you need and consume. E.g. you can select Continuity for 20 users who need only an email backup, select Tracer for 10 users who come under regulation compliance and Durability for 5 critical users and apply the Hold plan for all inactive users.
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Features to help you preserve and access your email data from the cloud

Hold
Continuity
Tracer
Durability
Simple cloud email archiving
Hold
Continuity
Tracer
Durability
Pricing Model Storage based pricingUsers can come and go, but you would need to maintain data of all active and inactive employees, to help you govern, manage the data and stay compliant. A storage based service, which doesn’t count your users, domains, makes it easy for you manage your email archive. User based pricing User based pricing User based pricing
Number of Vaults No limit One vault per user One vault per user One vault per user
Billing model Pay per use Pay per use Pay per use Pay per use
Archive live email Yes Yes Yes Yes
Upload Historical data Yes No No No
Max number of mail per vault 1 million 1 million 1 million 1 million
Powerful advanced multi-level e-discovery Yes No Yes Yes
Self service for users to discover and extract information Yes Yes Yes Yes
Advance security features
Hold
Continuity
Tracer
Durability
Encrypted at rest and in transit Yes Yes Yes Yes
Strong Password policies Yes Yes Yes Yes
Access and Mail flow Policy Management Yes Yes Yes Yes
Tamper Proof vaults Yes Yes Yes Yes
Strong Audit trails Yes Yes Yes Yes
Infrastructure secured by AWS (shared security model) Yes Yes Yes Yes
High performance. Guaranteed
Hold
Continuity
Tracer
Durability
99.9% Infrastructure Uptime guarantee by AWS. Why AWS? Yes Yes Yes Yes
99.9% Service Uptime guarantee Yes Yes Yes Yes
99.999999999% Data Durability guarantee Yes Yes Yes Yes
24x7 Support via Email Yes Yes Yes Yes
Always the latest with security fixes, updates and upgrades Yes Yes Yes Yes
Integrations to create high performance Hybrid solutions
Hold
Continuity
Tracer
Durability
API to extract data and connect with Analytic solutions Yes Yes Yes Yes
Integration with MS ADFS for authentication, data sync Yes Yes Yes Yes
Integration with other business application using web services and API Yes Yes Yes Yes
Archive live data from a wide support of email platforms
Hold
Continuity
Tracer
Durability
Microsoft Office 365 Yes Yes Yes Yes
Google Gsuite Yes Yes Yes Yes
MS Exchange (hosted or in-premise) Yes Yes Yes Yes
Zimbra Yes Yes Yes Yes
Cpanel Yes Yes Yes Yes
SalesForce Yes Yes Yes Yes
Send Grid Yes Yes Yes Yes
SkyConnect Yes Yes Yes Yes
Others Yes Yes Yes Yes
Easy web based administration, Dashboards, Reports
Hold
Continuity
Tracer
Durability
Provisioning of Domains, Users, Groups, Class of Service. Yes Yes Yes Yes
Access control, Mail flow control, security control, and more policies Yes Yes Yes Yes
Customization controls Yes Yes Yes Yes
Other Services
Hold
Continuity
Tracer
Durability
Legacyflo to help automatically migrate email data into the cloud Yes NA NA NA
Site-to-Site VPN services to extend your data center or branch office to the cloud. Yes Yes Yes Yes
ADFS hosting services to extend your AD forest into the cloud to integrate with Vaultastic Yes Yes Yes Yes

Frequently Asked Questions

  • Pricing Subscription
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  • 1. What are the options for billing frequency?
     

    We have simplified the entire consumption and billing process for our customers by moving to a pay per use model. In this model, you don't buy any resources upfront and instead go about using the service, grow or shrink as your workload changes and pay only for what you use at the end of the month. Learn more about how Pay Per Use works.

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  • 2. What happens to the data after the subscription period is over?
     

    Vaultastic (and all of Mithi's cloud products) are offered as SaaS solutions (now) with a Pay per use model.

    In the pay per use payment agreement model, you are not bound by any contracts and you can freely reduce or grow your usage at any time and cancel at any time.

    Our systems track your usage daily on all our services and generate a bill on the 1st of each month, aggregating your usage for the previous month. This accommodates growth/shrinkage in usage with a pro-rata of one day.

    There are two triggers to ending your pay per use agreement with Mithi

    1. You cancel the services
    2. You don't pay the monthly bill within the stipulated period from the date of the invoice.

    For point 1 above, the customer account and all associated data will be automatically marked for deletion and cleared during the scheduled data clean-up of our system.

    For point 2 above, accounts enter a suspension period. The suspension period lasts for 30 days. During this 30-day period, the administrator won’t be able to perform any changes or onboard new users via the administration console, while the end-user functions will unaffected for the first 15 days, after which the end-users will also lose access to their accounts. After 30 days to mark the end of the full suspension period, the customer account and all associated data will be automatically marked for deletion and cleared during the scheduled data clean-up of our system.

    This is an irreversible operation. To prevent this, please ensure that your account is reinstated before the end of the 30-day suspension period.

    All this is documented in detail in our SLA.

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  • 3. What happens when I have setup archiving for all the licensed number of users?
     

    After Mithi has launched the Pay per Use payment agreement model for consumption of our cloud services, this question is no more valid. There is no pre-purchased licensed number of users.

    We have simplified the entire consumption and billing process for our customers by moving to a pay per use model.

    In this model, you don't buy any resources upfront and instead go about using the service, grow or shrink as your workload changes and pay only for what you use at the end of the month.

    Learn more about how Pay Per Use works.

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  • 4. Which plan is appropriate for me?
     

    You can optimize costs by purchasing and mixing plans as per the roles of the user.

    For a set of users, it may suffice to have a short term backup of all their email along with a self-service portal to help them find their email when required. This will make the users more productive and reduce the burden on the IT teams. For this set of users, the Continuity plan, which stores mail for one year, is ideal.

    For another set of users, who work in the legal or finance department and their area of work falls under regulatory compliance, the Tracer plan is ideal. The Tracer plan supports the retention of email for up to 7 years.

    The Durability plan preserves email for life and is the most appropriate to store the email of users, whose data is critical and timeless.

    The Hold plan is a storage-based plan. Thus, the Hold plan is ideally suited to upload large volumes of legacy email data and have the email search ready at all times. Also, it is ideally suited to archive live email of users, whose email volume may not be very high. This helps optimize costs since the uptake on storage is slower.

    All these plans are offered on a pay per use payment agreement. Learn more about how Pay Per Use works.

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  • 5. How can I upgrade my subscription Plan?
     

    In the pay per use payment agreement, you can freely move users amongst the plans, add new users, delete users, delete data, and our billing platform will track your usage on a daily basis, and finally bill you only for what you used in the month.

    Hence, you are in full control of your consumption. The pro-rata for calculating the bill is daily.

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  • 6. Can I get access to my archived mail data, if I decide to cancel the service?
     

    Yes, sure you can.

    Mithi is a custodian of your data and not the owner.

    We recommend that before you cancel the service, you may download your data as PST files or a collection of EML files via the user vaults. Learn more here

    Alternatively, if the data size is very large, you have the option of receiving this via a physical medium, the AWS snowball.

    Please note that this process has billable elements in the form of export of data, services if you require and the use of the AWS snowball if required. The use of these resources is tracked by our billing system to be added to your monthly bill. Learn more about our pay per use billing model here.

    Once you cancel the service, you will not be able to access your data, and the data will be marked for automatic deletion by our systems.

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  • 7. How do I maintain my license?
     

    You don't have to maintain or track licenses anymore.

    We have simplified the entire consumption and billing process for our customers by moving to a pay per use model. In this model, you don't buy any resources upfront and instead go about using the service, grow or shrink as your workload changes and pay only for what you use at the end of the month (usage pro-rated by the day)

    Learn more about how Pay Per Use works.

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  • 8. What is price for downloading data from Vaultastic in Bulk?
     

    You or your users can export data from the self-service portal in either PST or EML files.

    There is a per GB charge associated with the export of data from Vaultastic. This is tracked by our systems as you use the system to export data through the month and will add this to your monthly bill. Learn more about exporting data from Vaultastic in this faq

    The import and export of data from Vaultastic are handled by our Legacyflo email migration tool.

    To learn more about the price of exporting/downloading data from Vaultastic using Legacyflo, you can use Mithi's simple pricing calculator.

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  • 9. What is the pricing model for Vaultastic?
     

    Vaultastic (and all of Mithi's SaaS products) are available in the pay per use pricing model.

    This means that you don't buy anything upfront, there are no contracts and no minimum commitments. You sign up and start using the products. Our systems will record your usage on a daily pro-rata and bill you only for what you used, at the end of the month. This will also track growth in usage and shrinkage in usage and adjust the bill accordingly.

    Vaultastic offers 4 pre-configured popular plans to help you optimally allocate resources to the users based on their role.

    Learn more about how Pay Per Use works.

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  • 10. What is the price for importing/uploading historical email data to Vaultastic?
     

    You can import historical mail data only for users subscribing to the HOLD plan.

    Mithi provides access to a DIY portal to help you import data into these vaults. The price of migrating data into a HOLD vault has 2 components

    1. The price per GB of the HOLD storage itself.
    2. A one time cost of actually migrating the data using the Legacyflo mail migration tool from Mithi.

    E.g. One HOLD user needs to import 15 GB of historical data. There will be a recurring monthly charge for 15 GB at the rate of the HOLD plan and a one-time migration charge for 15 GB.

    All this is tracked during the month and added to the monthly bill in arrears as part of our pay per use payment agreement.

    You can estimate the price of importing a certain volume of data using Legacyflo into Vaultastic HOLD by using Mithi's Simple pricing calculator. Enter the storage volume to be imported in the Vaultastic HOLD field and Legacyflo import field.

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  • 11. How do you bill for the variable usage of the Vaultastic service?
     

    Vaultastic (and all of Mithi's SaaS products) follow the pay per use billing model.

    In this model, your usage is tracked daily during the month and you receive a bill at the end of the month, accurately tracking your usage of all resources and services during the month. The measurement is on a daily pro-rata.

    Learn more about how Mithi's pay per use billing model works

     

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